Discord

Slug: discord
Provider: Discord Webhooks
Inbound ACK: No — users must ACK via the web dashboard

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How it works

PSAPLink posts a formatted embed message to a Discord channel via a webhook URL. The message includes the incident priority, type, location, and a link to the web dashboard.

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Configuration schema

Field	Type	Required	Description
webhook_url	string	Yes	Discord Webhook URL. Must start with https://discord.com/api/webhooks/.
username	string	No	Bot display name shown in Discord (default: "PSAPLink").

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Create a Discord Webhook

1. In Discord, open the channel settings → Integrations → Webhooks → New Webhook.
2. Set a name and optional avatar.
3. Copy the Webhook URL (https://discord.com/api/webhooks/<id>/<token>).

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Create a channel

POST /api/v1/transport-channels
Authorization: Bearer <token>
Content-Type: application/json

{
  "transport_type_slug": "discord",
  "name": "Operations Discord",
  "config": {
    "webhook_url": "https://discord.com/api/webhooks/123.../abc...",
    "username": "PSAPLink Alerts"
  }
}

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Test the channel

POST /api/v1/transport-channels/{id}/test
Authorization: Bearer <token>

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Limitations

• No inbound ACK. Users must acknowledge via the PSAPLink web dashboard.
• Discord rate-limits webhooks; during high-volume incidents, messages may be delayed.